The purpose of the position is to lead the day-to-day delivery and development of the depositary services business in Luxembourg and to support the Luxembourg Head of Depositary Services with operational, financial, governance and strategic considerations.

Key responsibilities:

Client management

• Work with the depositary management team to ensure that high-levels of client service are delivered on a day-to-day basis for their respective client portfolios
• Ensure that all client outputs are subject to satisfactory review, are of sufficient quality and demonstrate detailed understanding
• Support the management of the executive-level relationships including, but not limited to, periodic client relationship meetings and the formal presentation of reports to client boards
• Actively develop relationships with existing clients and their other service providers
• Support the depositary management team in developing relationships with other teams providing services to the same clients

People management

• Act as line manager to the depositary management team, ensuring that they are effectively supervised, coached, directed, engaged and encouraged through their day-to-day work and longer-term ambitions
• Support the depositary management team with the people management of their respective teams including, but not limited to, training, development and/or promotion considerations
• Work with depositary management team on aspects of junior team member recruitment and the relationships with internal and external stakeholders

Business development

• Assist in building depositary service offering in Luxembourg, assisting in proposal-drafting, fee and team considerations
• Work with business development team to facilitate effective response to reactive opportunities as well as developing and delivering on a plan of proactive client and intermediary development
• Support the Luxembourg Head of Depositary Services in the ongoing assessment and development of business development material and profile in the market
• Develop relationships with Aztec's leadership team

Financial performance management

• Assist the Luxembourg Head of Depositary Services in setting annual budgets, the ongoing monitoring of these and the related decision-making
• Work with the depositary management team on an ongoing basis to support them with client and team specific financial considerations
• Liaise effectively with our internal finance team and our clients on billing, invoice and payment considerations

Operational development

• Actively contribute to the representation of the depositary business on internal operational committees and working groups
• Assist in continuing to assess and evolve operating framework for depositary services including, but not limited to, our use of systems, our checklist environment and relationships with third parties
• Work effectively with the depositary management team to generate and collate ideas and feedback on our operating framework with a view to prioritising and presenting these to the Group depositary management team for further consideration

Risk management

• Support the depositary management team with technical considerations that may require an additional level of judgement
• Act as a higher-level authority for internal and external considerations including, but not limited to, new business risk assessments, financial decisions and formal client communications
• Work with the depositary management team, ensuring that internal control framework is consistently delivered across the Luxembourg depositary services business
• Act as the first point of contact and take day-to-day responsibility for internal legal, compliance and risk review planning, delivery and outcomes
• Work effectively with the Group depositary management team to facilitate an effective ISAE3402 audit process.

Skills, knowledge, expertise:

• Proven experience of delivering and/or leading the provision of professional services to a portfolio of clients
• Experience of operating successfully at client board level, including writing and presenting reports and maintaining ongoing relationships with executive-level people
• A relevant professional qualification such as ACCA, ACA, ICSA or equivalent
• Experience of contributing to and being responsible for all aspects of running a successful business including, but not limited to, operational, financial and people performance as well as more medium-term strategic considerations
• Proven experience of contributing to successful business development activity, including drafting proposals, fee quotations and presentation scenarios
• Solid experience of managing manager-level people, and providing indirect leadership to their respective teams
• Sound technical knowledge, a commercial outlook but also a strong appreciation of the importance of risk, compliance and regulation
• A background in private equity and/or real estate funds is desirable, but not essential
• Experience of working in an CSSF-regulated environment is desirable, but not essential