Deputy Administration Manager
Based in Croydon - 4 days in office
Salary up to £28,000PA

Broadgate is partnered with a global financial institution who are looking to recruit a Deputy Admin Manager to be based in their Croydon office.

This role is specifically intended to support the operational teams in delivering business as usual services. You will be supporting the Team Manager in managing and developing a team who offer first-line in-bound call support, process incoming digital and physical post, follow processes, update records, input data and provide support across the administration service.

If you have 2 years' experience in an office environment, looking to step into a management role, this is a great opportunity for you. My client offers further career development if you are looking to grow internally also.

Role and Responsibilities:

• Manage the processing of all incoming post and images and maintain post handling, scanning and indexing procedures.
• Dealing with external phone calls and directing to the correct department
• Allocate, process and review high volumes of a range of member events ensuring they comply with scheme rules, legislation and internal standards.
• Prioritising you and your team's work to ensure delivery of member events to a high standard
• Management, supervision, training and development of Central Team administrators.
• Attending internal and external meetings to provide support and guidance on operational related administration issues.

Essential:

• 2 years experience in an office environment, team leader experience would be desirable but not essential
• A-level or equivalent
• Excellent communication skills, proven in previous role